FAQ

  • Minimum 2mx2m (4m2) empty area is required to install Go-Gym. You can always make it bigger or have 2 systems.
  • 220V or 110V power connection
  • Smartphone (Minimum android version is 7 Nougat)
  • Go-Gym App from google play store.
Go-Gym uses 5V electricity. So there is no any electricity shock risk.
You can choose base tile colors and circle colors. For example: Green base color and black circle color Black base color and grey circle color Black-Grey-Green-Track Red-Orange
Your Go-Gym package contains: 9 Tiles+Control Box+Power Box+Installation Manual (ramps optional)
Go-Gym can be installed easily. Tiles are connecting to each other via magnetic power. Just put related tiles to their place and plug the power. That's done 🙂 Also you will receive installation manual inside the package. So you do not need any professional assistance.
Please do not forget; Go-Gym is an electrical equipment. So you need to keep away it from extreme wetness and humidity. You can use vacuum, microfiber/sponge mop or any non cotton cleaning cloth. You do not need to use special detergent. Just be careful! You can use only PH natural chemicals
Please try one of the below solutions;
  • Restart your Go-Gym system and your app.
  • Check your tile locations and connectors.
  • Please wait for a while if your Go-Gym system is wet
  • Open ticket at our ticket system or contact us
 
Please try one of the below solutions;
  • Restart your Go-Gym system and your app.
  • Check the subfloor of tile and clean the floor surface
  • Check the tile position and confirm it is located at exact position
  • Open ticket at our ticket system or contact us